🔒 Privacy Policy

TYPES OF INFORMATION GATHERED

When you create an account with Sweet Success, we ask that you provide certain personal information, including a valid email address, and account credentials. We may ask you to provide or otherwise collect additional information that you provide us, such as:

• Your profile details and bakery information
• Contact information including phone number and address
• Financial information (such as payment method, bank account information, and credit card number)
• Business licensing and tax information
• Recipe formulations and ingredient data
• Customer and order information
• Inventory and supply chain data
• Marketing preferences and communications

We may also reserve the right to require additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws). We also collect information about your communications with Sweet Success in addition to your communications with other Users on Sweet Success.

Furthermore, we collect information while you access, browse, view or otherwise use our Services. We use this information to enhance user experience and monitor for preventing fraud and inappropriate content or behavior. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable.

Once you register, your username and/or name, and additional information regarding your activity may be made visible to other Users within your bakery organization. This information includes photos you upload, bakery information, and additional information that you may choose to include in your profile.

Payment Information

Your credit card information or payment information will be processed by "Stripe" (payment platform), which will treat and safeguard your data with total security and with the exclusive purpose of processing subscription payments and transactions. Sweet Success reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing payments.

Google Analytics

We use Google Analytics provided by Google, Inc., USA ("Google"). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the Google Analytics collection of data to enhance the application.

HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the Sweet Success Service and its functionalities or as long as the User does not close their account or withdraws their consent. The user's personal data will be deleted from our database immediately the user's account is closed or consent is withdrawn.

HOW WE USE YOUR INFORMATION

We use the information we collect primarily to provide, maintain, protect and improve our current application. We use personal information collected through our site as described below and described elsewhere in this Policy to:

• Identify you as a user in our system
• Create and maintain user registration
• Create and manage user accounts
• Provide the bakery management application
• Process payments and subscriptions
• Provide recipe management and cost calculation tools
• Facilitate inventory tracking and management
• Enable order processing and customer management
• Operate, maintain and provide to you the features and functionality of the application
• Improve the application and user experience
• Understand and enhance your experience using the application
• Send emails through bulk email delivery platforms
• Respond to your comments or questions through our support service
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages
• Communicate with you about upcoming events and news about the application
• Marketing purposes of "Sweet Success" (only if you opted in)
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity

HOW DO YOU GET MY CONSENT?

By using the Sweet Success website or by downloading and installing the Sweet Success application, registering and opening an account, using its features and providing us with personal information to communicate with you, you agree to the collection, use, and disclosure of your personal information for the purposes of providing the functionalities of Sweet Success. You have the right to withdraw consent at any time by sending us your request through the contact information or our support team. Your information will be deleted from our databases within a maximum of 5 days after your request to withdraw consent or the closure of your account.

HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Other Users

We share personal information with other users within your bakery organization for the sole and exclusive purpose of providing the proper and optimal functioning of the application. This information is shared for the sole and exclusive purpose of enabling collaborative bakery management and operations.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include payment processing (Stripe), sending emails, analyzing data, providing marketing assistance, providing search results and links, and cloud hosting services. They have access to personal information needed to perform their functions, but may not use it for other purposes.

PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the application, transaction information is transmitted to and from the application in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

Sweet Success follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Sweet Success receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Sweet Success strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

YOUR RIGHTS

You have the following rights in relation to your personal data provided to Sweet Success:

• Access your personal data
• Request the correction of inaccurate data
• Request its deletion
• Request limitation of the processing of your data
• Oppose the treatment of your data
• Request your portability
• Not be subject to automated individual decisions

COOKIES POLICY

By using Sweet Success's website, you accept the use of cookies by this website, in the terms contained in this policy. "Cookies" are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.

CHANGES TO THIS PRIVACY POLICY

"Sweet Success" will post modifications by date to this Privacy Policy to inform you of any changes. "Sweet Success" reserves the right to modify this Privacy Policy at any time, please review it frequently.

CONTACT US

If you have questions or concerns about our Privacy Policy and the handling and security of your data, please contact us at:

• Email: support@sweetsuccess.app
• Privacy: privacy@sweetsuccess.app
• Website: sweetsuccess.app